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How do I use my coupons?

Make sure the coupon has not expired (most will show the expiry date in your account). During the checkout process, go to your shopping cart. Enter the full promotion code and click “APPLY”. You can only use one coupon code per order.

How do I place my order?

Ordering online from Fivali.com is easy! When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO BAG’. Once you have your desired items in your Bag, simply click the ‘PROCEED TO CHECKOUT’ button. You will then be prompted to either sign in to your account or to create a new account. Next, enter any discount coupon codes or Z Points that you may want to use to discount the price. Finally, you will be directed to complete the Shipping address, shipping method and payment method. A confirmation email will be sent to your registered email address containing the contents of your order!

How do I cancel my order?

We offer cancellations before the order is shipped. If the order has not yet shipped, you will get a full refund to the original payment method. You can cancel your order on the ‘My Orders‘ page before it ships out.

Note: We’re not able to cancel an order that has been shipped. 

What kinds of payment are accepted?

We accept the following forms of secure payment:

(1) PayPal

(2) Credit card via Paypal (Visa, MasterCard, Discover, American Express, etc.) For USA customers only at the moment.

(3) Credit Card Directly

Shopping Cart

Get 20% OFF your first order!

Use Code:

YACYWG7P

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